2Ring Phone Services v7.5 – updated to incl. 7.5.1 and 7.5.2
CallManager Cisco CUCM IPPS Phone Services Release Notes
by 2Ring · Apr 28, 2016
2Ring Phone Services (IPPS) v7.5.2 is available as of today. To learn more, schedule a live demo over Cisco Webex.
- v7.5.2 (release date – April 28, 2016)
- New Features
- Phone IP address cache is implemented now. It can be used to avoid exceeding CUCM request limit.
- SpeedDial page improvements.
- E.164 format support.
- New CLID option ‘Hide when call is answered’ for Desktop Client.
- Exchange import wizard synchronize photos only when it is enabled by configuration.
- 2Ring Call Monitoring (v2.0) – rewritten to improve stability and to show errors in user friendly way.
- Bug Fixes
- Numbers under call softkeys on phones contact detail page are now translated by Numbering Plan rules.
- Change background alert saves files to correct folder now. It means the alert works now.
- Users cannot access restricted address books by direct URL address without permissions.
- Group of Numbers used by any temporary paging/messaging template can by deleted now. Also user can be deleted during synchronization when he/she have any such group associated.
- Proxy symbol [CompanyName] works again in CLID.
- Submit button does not miss on the Notification page, when no prayer is defined.
- Next button works now. It means the directory pages behave as expected when Next is pressed during browsing.
- Exchange 2010+ autodiscovery will work even for impersonation.
- Occasionally, the monitoring info page was not shown on IP phone display. It is fixed now.
- New Features
- v7.5.1 (release date – February 18, 2016)
- New Features
- CUCM contact import uses paging when requesting end users.
- Czech ‘ch’ character (and many other country specific characters) are now handled by IntelliSearch. The ‘ch’ character is now associated with button 4.
- Speed Dial Category page for 2Ring Gadgets for Cisco Finesse. ATTENTION: ActionButtons are moved to a new location.
- Team Call Notifications are handled by TAPIReporting service now. ATTENTION: Remove Team Call notification rule from TAPIObserver after an upgrade.
- Jabber Team Call page can now activate monitoring on any other user devices when Jabber is not in softphone mode.
- Bug Fixes
- MoH does not fail when incompatible device is present in device pool.
- Prerecorded paging works again on Messages page (menu Messaging -> Messages).
- Update picture for prayer is now working.
- Scheduler job is planned with concrete IP address instead of localhost for prayers.
- Fixed ‘PA sound with a bad ID is created when the Scheduler is unavailable’ in Prayer form.
- Team leaders can now see calls of the subordinates correctly when team members have more than one extension on their phones.
- Fixed Options edit page for eRates.
- Ajax error handling improved on Contact List page.
- Cart button will not be displayed on the Order Tree list page.
- Validate references to templates before deleting group of numbers.
- Trouble with prayer version selection from an IP phone (assignment of the right lines to the appropriate group of numbers).
- Edit page on IPPS for prayer version selections.
- Missed call notifications are now send to all users who have DNIS in associated lines (through associated devices).
- Fixed logging in using Windows Authentication for Desktop Client and MS Office Addins.
- It is possible to edit/manage group of numbers assigned to a prayer without any problems.
- When SD BLF contact name is longer than 30 characters, no error is emitted. The string is truncated.
- New Features
New Features in 7.5.0
- A New Icon Page (Service Shortcuts)
- Create a fully customized icon page for your Cisco IP Phone with each icon providing a shortcut to a selected service of 2Ring PHONE SERVICES
- Desktop Client (Contact Center-Like Automation / Pop-Ups)
- Review full contact details of callers before answering the phone
- Enjoy contact center-like pop-ups thanks to a workflow action that can open a caller’s contact card in your CRM system (any system that can be navigated via URL)
If you are not ready to invest in a contact center, add 2Ring Phone Services to your CUCM and enjoy contact center-like automation on user desktops without forcing users to act as contact center agents.
- CLID for Cisco Jabber for Windows
- Review full contact details of callers before answering the phone
- Contact Details Page for Cisco IP Phones
- Access contact details from the contact search page by pressing a soft key button
- DB LookUp for CLID
- CLID service is now able to use a third party database. If you already have a fully centralized contact data storage, there is no need to sync data to 2Ring PHONE SERVICES (IPPS)
- Contact Synchronization
- Users can receive email notifications every time their private contacts are automatically synchronized to 2Ring PHONE SERVICES (IPPS)
- The existing contact synchronization with Gmail uses a new improved API from Google
- Weather Services
- World Weather Online API is supported now on top of Yahoo Weather API
Bug Fixes
- ActionButtons CSS files are now part of the distribution package
- PhoneFinder and Streaming server services can be installed on the same system
- Directories and all pages with paging work with 69xx Cisco IP Phone series
- It is possible to login to Import Wizards again
- Impersonation works in private contact import
- Calendar service works properly
- Links in Jabber open in a new browser window
- DESKTOP Client – links to IPPS Contact Card work now
- Rendered CLID takes into account the ‘Used by CLID’ check-box on address book configuration page (not ‘Display on web’)
- CUP Wizard shows total number of calls
- HT Statistics page does not offer future dates in calendars
- Historical Calls, HT Calls and Current Calls pages can be opened in different tabs now
- Unified Installer checks if .NET 4.5 is installed (the supported IIS versions are 7.5 and above). This also means that support OS is Windows 2008R2 and above.
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