2Ring Gadgets for Cisco Finesse v4.3.1 – 4.3.6

2Ring Gadgets Cisco Finesse Gadgets for Cisco Finesse

by 2Ring · Jan 30, 2020

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). To see what 2Ring can do for your contact center, schedule a demo with one of our product experts.

What’s New?

  • 2Ring CRM Connector for MS CRM / Dynamics – added support for the Microsoft Dynamics 365 Unified Interface.
  • Chrome 80+ – added SameSite, Secure cookie flag to support Google Chrome 80+. You can read more on this in a dedicated post here.
  • 2Ring Phone Services – added a new configuration setting for changing the cache duration for Phone Services contacts.
  • Added anonymous authentication for External HTTP Services Proxy.

Upgrades

To request an upgrade of your system to the latest release, please contact us. It is definitely recommended to move to 4.x release as soon as possible as the end of service for 3.x and older releases has been set to June 30, 2020 – more on this here.

Licensing

Here is the latest overview of our three bundles – note the option to add 2Ring Staffino Feedback Services as a subscription to all three of our bundles (learn more about Staffino at www.2Ring.com/Staffino or request demo at www.2Ring.com/Demo).

Gadgets perpetual bundles
Image of graphic used to denote press release.