News Room
UCCE Connector v5.3.3 for 2Ring Dashboards & Wallboards
The 5.3.3 release of our (Packaged) UCCE connector for 2Ring Dashboards & Wallboards is available as of today. Read More...
UCCX Connector v5.3.2 for 2Ring Dashboards & Wallboards
The 5.3.2 release of our UCCX connector for 2Ring Dashboards & Wallboards is available as of today. This updated connector increases the number of KPIs / metrics. Read More...
2Ring Phone Services v7.6.0
2Ring Phone Services (IPPS) v7.6.0 is now available. Read More...
IPPS PHONE SERVICES PRESS RELEASE
UCCX Connector v5.3.1 for 2Ring Dashboards & Wallboards
The 5.3.1 release of our UCCX connector for 2Ring Dashboards & Wallboards is available as of today. This updated connector increases the number of KPIs / metrics and it also introduces some new experimental features. Read More...
2RING DASHBOARDS & WALLBOARDS CX DASHBOARDS LAYOUTS RELEASE NOTES UCCX WALLBOARDS
UCCE Connector v5.3.2 for 2Ring Dashboards & Wallboards
The 5.3.2 release of our (Packaged) UCCE connector for 2Ring Dashboards & Wallboards is available as of today. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CX LAYOUTS REALTIME ALERTING REALTIME REPORTING RELEASE NOTES UCCE
2Ring Gadgets for Cisco Finesse v2.6
2Ring Gadgets for Cisco Finesse version 2.6 is available as of today. Read More...
2RING GADGETS FOR CISCO FINESSE GADGETS RELEASE NOTES SALESFORCE
2Ring Phone Services v7.5 – updated to incl. 7.5.1 and 7.5.2
2Ring PHONE SERVICES (IPPS) v7.5.2 is available as of today. Read More...
CALLMANAGER CISCO CUCM IPPS PHONE SERVICES RELEASE NOTES
2Ring Gadgets for Cisco Finesse v2.5
2Ring Gadgets for Cisco Finesse version 2.5 is available as of today. Read More...
2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE RELEASE NOTES UCCE UCCX
2Ring Dashboards & Wallboards v5.3
2Ring Dashboards & Wallboards (DW) v5.3 has been released, and our public demo environment running on MS Azure has been upgraded too. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE LAYOUTS REALTIME REPORTING RELEASE NOTES UCCE UCCX
Supervisor to Agent Broadcast Messaging in Cisco Finesse
Having well informed agents is always a good thing. A well informed agent is quicker to respond, less stressed, provides more accurate answers and the customer experience is better too. And that is what we all are ultimately looking for, right? Read More...
2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE CX GADGETS SUPERVISOR UCCE UCCX