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Press Release by 2Ring - Sep 12, 2016

2Ring Phone Services v7.6.0

2Ring Phone Services (IPPS) v7.6.0 is now available. Read More...


IPPS NEW RELEASE PHONE SERVICES PRESS RELEASE
Press Release by 2Ring - Jul 13, 2016

UCCX Connector v5.3.1 for 2Ring Dashboards & Wallboards

The 5.3.1 release of our UCCX connector for 2Ring Dashboards & Wallboards is available as of today. This updated connector increases the number of KPIs / metrics and it also introduces some new experimental features. Read More...


2RING DASHBOARDS & WALLBOARDS CX DASHBOARDS LAYOUTS NEW RELEASE RELEASE NOTES UCCX WALLBOARDS
Press Release by 2Ring - Jul 13, 2016
Press Release by 2Ring - May 31, 2016
Press Release by 2Ring - Apr 28, 2016
Press Release by 2Ring - Apr 11, 2016
Press Release by 2Ring - Mar 31, 2016

2Ring Dashboards & Wallboards v5.3

2Ring Dashboards & Wallboards (DW) v5.3 has been released, and our public demo environment running on MS Azure has been upgraded too. Read More...


2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE LAYOUTS NEW RELEASE REALTIME REPORTING RELEASE NOTES UCCE UCCX
Blog by 2Ring - Nov 16, 2015

Supervisor to Agent Broadcast Messaging in Cisco Finesse

Having well informed agents is always a good thing. A well informed agent is quicker to respond, less stressed, provides more accurate answers and the customer experience is better too. And that is what we all are ultimately looking for, right?  Read More...


2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE CX GADGETS SUPERVISOR UCCE UCCX
Press Release by 2Ring - Oct 30, 2015

2Ring Dashboards & Wallboards v5.1 has been released

2Ring Dashboards & Wallboards v5.1 has been released, and our public demo environment running on MS Azure has been upgraded. Read More...


2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO LAYOUTS NEW RELEASE REALTIME REPORTING RELEASE NOTES UCCE UCCX
Press Release by 2Ring - Oct 30, 2015

2Ring Compact Agent v2.2 – Release Notes

2Ring Compact Agent is an alternative agent desktop to Cisco Finesse for all deployments of Cisco Contact Centers (Express, Enterprise, Packaged UCCE). Read More...


2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE COMPACT AGENT NEW RELEASE RELEASE NOTES UCCE UCCX