News Room
2Ring Phone Services – Single-Step Installation Process
With the growing number of installations, we have decided to do something good for the world by saving each engineer deploying 2Ring Phone Services a little bit of time by ending the historical split of the installation process into x manual steps. Read More...
2RING PHONE SERVICES IPPS PHONE SERVICES
Adding Basic Contact Center Features to CUCM
If you need to monitor your staff or if you need to provide a bit of desktop automation for them, but you are not yet ready to go with a Contact Center, take a look at adding 2Ring Phone Services v7 to your deployment of Cisco® Unified Communications Manager. Read More...
2RING PHONE SERVICES CALLMANAGER CONTACT CENTER CUCM IPPS PHONE SERVICES
2Ring America, Inc. was founded to make it easier for Cisco resellers to do business with 2Ring
2Ring, a premier developer and provider of multiple unique add-on solutions for Cisco contact centers founded in Slovakia in 2001, is proud to announce the foundation of 2Ring AMERICA, Inc. with headquarters in Sacramento, California. Read More...
CISCO PRESS RELEASE
2Ring Call Accounting v4.1 – Gateway Usage Report
We have recently added “Gateway Usage” report into the 2Ring Call Accounting v4.1 solution. The Gateway Usage report displays minimum, maximum and average number of calls per one second. Read More...
CALL ACCOUNTING CALLMANAGER CUCM RELEASE NOTES
2Ring COMPACT AGENT v1.1: Is this really just a minor release?
As I am writing this brief overview of 2Ring COMPACT AGENT v1.1.0, this fresh release has already been deployed in its first Cisco demonstration lab. It is also being deployed in another Cisco lab with the goal of testing this solution as an alternative (simpler) interface to Cisco Finesse for Cisco Remote Expert solution. We are very happy that we see a lot of excitement about this from all sides! Read More...
BLOG CISCO COMPACT AGENT RELEASE NOTES UCCE UCCX
2Ring Phone Services: Benefits for Education
My first two blog posts covered a bit of history and theory about reporting and alerting on 2Ring Phone Services. Now it is time to show you how to use this solution in real life. Read More...
2RING PHONE SERVICES CALLMANAGER CUCM IPPS PHONE SERVICES
2Ring Phone Services v6.4 – what’s new?
The brand new 6.4 version, already available as a 60-day trial here, adds another rich set of features enhancing Cisco IP Phones: Read More...
2RING PHONE SERVICES CALLMANAGER CUCM IPPS PHONE SERVICES
2Ring Dashboards & Wallboards v3.7
Great news is coming out from 2Ring software development team. Summer is gone and as well an old version of 2Ring Dashboards & Wallboards. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CISCO CONTACT CENTER CISCO FINESSE REALTIME REPORTING RELEASE NOTES
CUCM Business Edition 6000 – Co-Residency of 2Ring Applications
As announced at the end of June, Cisco Business Edition 6000 officially supports co-residency of Cisco applications with Cisco Developer Network solutions. Read More...
CALL ACCOUNTING CISCO CISCO PHONE IPPS NETFAX PHONE SERVICES PRESS RELEASE
How to integrate Cisco Contact Center with the tools/applications that agents use?
There are three approaches to handling agents' user experience in a Cisco contact center. Learn how to set up integrations. Read More...
2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE GADGETS UCCE UCCX