News Room
2Ring Gadgets for Cisco Finesse v6.1 – Red Hat
2Ring Gadgets for Cisco Finesse® (GA) v6.1 is available as of today and this release introduces a change in the container orchestration tool – from Docker to Kubernetes. This means that customers have two Linux flavors to choose from – Red Hat Enterprise Linux or Linux Ubuntu. Read More...
CISCO CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE RELEASE NOTES UCCE UCCX
2Ring Dashboards & Wallboards v8.6
2Ring Dashboards & Wallboards v8.6 is available as of June 13th, 2022. Learn more about this feature-rich release by reading our press release. Read More...
DASHBOARDS DW NEW RELEASE RELEASE NOTES WALLBOARDS
Amazon Connect Connector for 2Ring Dashboards & Wallboards
2Ring is excited to announce the Amazon Connect Connector for 2Ring Dashboards & Wallboards. Read More...
2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT DASHBOARDS NEW RELEASE WALLBOARDS
2Ring integrates kuando Busylights with Cisco Contact Centers
2Ring is proud to announce the general availability of kuando Busylight integration with Cisco® Contact Centers via 2Ring Gadgets for Cisco Finesse®. Read More...
2RINGCX GADGETS FOR CISCO FINESSE INTEGRATION KUANDO
ServiceNow Connector for 2Ring Dashboards & Wallboards (updated with 7.3.2 details)
2Ring announces ServiceNow® Connector for 2Ring Dashboards & Wallboards. Many small or large businesses from around the world using Cisco Contact Center Express (UCCX) / Enterprise (UCCE or Packaged UCCE) have had the opportunity to benefit from 2Ring Dashboards & Wallboards for quite some time now. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS NEW RELEASE SERVICENOW WALLBOARDS
2Ring Dashboards & Wallboards: Connector for Genesys Engage
2Ring is proud to announce the Genesys Engage™ platform connector for 2Ring Dashboards & Wallboards. Read More...
DASHBOARDS GENESYS NEW RELEASE WALLBOARDS
Amazon Connect: A Sample Wallboard Layout from 2Ring
2Ring Dashboards & Wallboards (DW) is a real-time reporting solution that uses out-of-the-box connectors to connect to many standard data sources in contact centers. It also offers a user interface that is friendly to business users for creating “unlimited” number of views that can combine various data types and content. Read More...
AMAZON CONNECT DASHBOARDS DW REALTIME REPORTING WALLBOARDS
2Ring Gadgets for Cisco Finesse v5.3 – Soft Phones
2Ring Gadgets for Cisco Finesse® (GA) v5.3 is available as of today and this release significantly enhances 2Ring integrations of Cisco Finesse with Microsoft Dynamics, Salesforce®, and ServiceNow®. Read More...
FINESSE GADGETS INTEGRATION NEW RELEASE RELEASE NOTES
2Ring Gadgets for Cisco Finesse v5.2
2Ring Gadgets for Cisco Finesse® is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco® Contact Center platforms (Express, Enterprise, Packaged UCCE, Hosted, and Cisco Webex® Contact Center Enterprise). Read More...
CISCO FINESSE GADGETS NEW RELEASE RELEASE NOTES
CRM Integrations Blog #2: How to Integrate Cisco with Salesforce – Agent’s Perspective
This blog is part of our larger blog series focused on integrating Cisco® contact centers with CRM and Service Desk applications. Read More...
BLOG CISCO INTEGRATION SALESFORCE SERVICENOW