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Press Release by 2Ring - Apr 26, 2022

2Ring integrates kuando Busylights with Cisco Contact Centers

2Ring is proud to announce the general availability of kuando Busylight integration with Cisco® Contact Centers via 2Ring Gadgets for Cisco Finesse®.  Read More...


2RINGCX GADGETS FOR CISCO FINESSE INTEGRATION KUANDO
Press Release by 2Ring - Apr 25, 2022

ServiceNow Connector for 2Ring Dashboards & Wallboards (updated with 7.3.2 details)

2Ring announces ServiceNow® Connector for 2Ring Dashboards & Wallboards. Many small or large businesses from around the world using Cisco Contact Center Express (UCCX) / Enterprise (UCCE or Packaged UCCE) have had the opportunity to benefit from 2Ring Dashboards & Wallboards for quite some time now. Read More...


2RING DASHBOARDS & WALLBOARDS DASHBOARDS NEW RELEASE SERVICENOW WALLBOARDS
Press Release by 2Ring - Apr 22, 2022

2Ring Dashboards & Wallboards: Connector for Genesys Engage

2Ring is proud to announce the Genesys Engage™ platform connector for 2Ring Dashboards & Wallboards. Read More...


DASHBOARDS GENESYS NEW RELEASE WALLBOARDS
Press Release by 2Ring - Apr 22, 2022

Amazon Connect: A Sample Wallboard Layout from 2Ring

2Ring Dashboards & Wallboards (DW) is a real-time reporting solution that uses out-of-the-box connectors to connect to many standard data sources in contact centers. It also offers a user interface that is friendly to business users for creating “unlimited” number of views that can combine various data types and content. Read More...


AMAZON CONNECT DASHBOARDS DW REALTIME REPORTING WALLBOARDS
Press Release by 2Ring - Apr 20, 2022

2Ring Gadgets for Cisco Finesse v5.3 – Soft Phones

2Ring Gadgets for Cisco Finesse® (GA) v5.3 is available as of today and this release significantly enhances 2Ring integrations of Cisco Finesse with Microsoft Dynamics, Salesforce®, and ServiceNow®. Read More...


FINESSE GADGETS INTEGRATION NEW RELEASE RELEASE NOTES
Press Release by 2Ring - Apr 18, 2022

2Ring Gadgets for Cisco Finesse v5.2

2Ring Gadgets for Cisco Finesse® is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco® Contact Center platforms (Express, Enterprise, Packaged UCCE, Hosted, and Cisco Webex® Contact Center Enterprise). Read More...


CISCO FINESSE GADGETS NEW RELEASE RELEASE NOTES
Blog by 2Ring - Apr 18, 2022

CRM Integrations Blog #2: How to Integrate Cisco with Salesforce – Agent’s Perspective

This blog is part of our larger blog series focused on integrating Cisco® contact centers with CRM and Service Desk applications. Read More...


BLOG CISCO INTEGRATION SALESFORCE SERVICENOW
Blog by 2Ring - Apr 07, 2022

New Blog Series from 2Ring: CRM Integrations in Cisco Contact Centers

Welcome to a brand-new blog series from 2Ring that will provide you with consistent insights into integrating CRM system(s) within Cisco® Contact Centers. Read More...


CISCO FINESSE GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
Press Release by 2Ring - Apr 07, 2022

2Ring Successfully Passes ISO/IEC 27001:2013 Certification

2Ring is pleased to announce that 2 Ring, spol. s r.o, the parent company of 2Ring America, Inc., that produces 2Ring software solutions, has successfully passed and been certified to be in compliance with the ISO/IEC 27001:2013 Standard. Read More...


CERTIFICATION LEGAL
Press Release by 2Ring - Apr 01, 2022

2Ring Gadgets for Cisco Finesse v4.0.x-4.4.4 EoM Announcement

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


ANNOUNCEMENT CISCO FINESSE EOL EOM GADGETS GADGETS FOR CISCO FINESSE