News Room
2Ring Dashboards & Wallboards v8.5
2Ring Dashboards & Wallboards v8.5 is available as of today and we think that you are going to love all the new usability enhancements that it has to offer. Read More...
CISCO DASHBOARDS NEW RELEASE RELEASE NOTES WALLBOARDS
2Ring is Redefining Hybrid Work with the Power Tool
In the last two years we’ve seen changes like never before. The global pandemic has ushered us into unprecedented times, but at the same time enabled companies to re-invent themselves. One of the major adaptations in recent times has been a shift in workforce location, and working from home is becoming the norm, not the exception. Read More...
2RING DASHBOARDS & WALLBOARDS BLOG DASHBOARDS POWER TOOL REALTIME REPORTING WALLBOARDS
2Ring Statement on Apache Log4j Vulnerability
Please be advised that 2Ring solutions are NOT affected by the recent Apache Log4j vulnerability. This library is not part of any of our solutions. No patches are necessary. Read More...
ANNOUNCEMENT COMPANY STATEMENT PRESS RELEASE STATEMENT
End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v8.0.x-8.3.2 (2Ring DW)
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS END OF MAINTENANCE
React to your Customers’ Needs – The Importance of Real Time Data within the Contact Center
As both the Business to Consumer & Business to Business marketplace evolve all customers are looking for a quick, efficient & improved service. The ability to monitor and react to the performance of the customer contact center is vital for organizations to meet the service expectations of potential new customers & existing customers alike. Read More...
BLOG DASHBOARDS DASHBOARDS & WALLBOARDS REALTIME REPORTING WALLBOARDS
Are your Agents “Working from Home”? – Introducing the 2Ring Power Tool
Earlier this year we released our Agent Power Tool that has enabled Call Centers to provide the relevant KPIs (Key Performance Metrics) to the team members without utilizing the full screen window of the Browser. Read More...
DASHBOARDS & WALLBOARDS DW LAYOUTS POWER TOOL REALTIME ALERTING REALTIME REPORTING
2Ring Launches Dashboards & Wallboards for Five9 Intelligent Cloud Contact Center
2Ring Dashboards & Wallboards delivers business-user-friendly real-time reporting and alerting capabilities. Business unit administrators, contact center supervisors, and other types of users in need of flexible dashboards can utilize 2Ring to easily create layouts combining various data sources and content for others to use and enjoy. Updating layouts, modifying calculations, and sharing views with other managers can all be done without involving IT. It is intuitive, simple, and easy-to-do. Read More...
DASHBOARDS DASHBOARDS & WALLBOARDS DW FIVE9 REALTIME ALERTING REALTIME REPORTING WALLBOARDS
2Ring Dashboards & Wallboards Now Available on Genesys AppFoundry
2Ring Dashboards & Wallboards combines with Genesys™ Customer Experience Platform to bring powerful and yet business-user-friendly real-time reporting and alerting to the Genesys Cloud CX™ platform. Read More...
APPFOUNDRY DASHBOARDS & WALLBOARDS GENESYS
2Ring Dashboards & Wallboards v8.3.1
Introducing 2Ring Dashboards & Wallboards v8.3.1. Check out the latest features this fresh release introduces! Read More...
CISCO DASHBOARDS & WALLBOARDS GENESYS RELEASE NOTES
End-of-Maintenance Announcement for 2Ring Dashboards & Wallboards v7.x (2Ring DW)
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. Read More...
DASHBOARDS & WALLBOARDS END OF MAINTENANCE EOM PRESS RELEASE