News

Please note that Fall 23 features will be first available to brand new tenants and towards the end of Q1/2024 existing tenants/subscribers will have these new features available as well. Read More...

2Ring Dashboards & Wallboards (DW) v9.0 is available as of today. This is a major version release that brings features that 2Ring customers have been craving for a long time. Read More...

2Ring announces ServiceNow® Connector for 2Ring Dashboards & Wallboards. Many small or large businesses from around the world using Cisco Contact Center Express (UCCX) / Enterprise (UCCE or Packaged UCCE) have had the opportunity to benefit from 2Ring Dashboards & Wallboards for quite some time now. Read More...

2Ring Dashboards & Wallboards (DW) v9.1 is available as of today. Upgrades to DW9.1 are now available. Existing customers on an older release (9.0.0 and older) can now upgrade to DW9.1 while preserving their current configuration. Read More...

Contact centers are an integral part of any business, providing a vital link between the company and its customers. As such, it is important to stay up-to-date on the latest trends in the industry. Read More...

2Ring Dashboards & Wallboards v8.8 is available as of today. An unrestricted access to a public demo environment can be requested here, and as always, you can request a live demo or walk-through at www.2Ring.com/Webex. Read More...

The very nature of customer experience, the way the consumer interacts with different types of businesses, institutions, and enterprises has changed drastically in the past three years. Common face-to-face interactions have been replaced by virtual contact, video calls, web chats, and conversational AI Read More...

2Ring Dashboards & Wallboards v8.6 is available as of June 13th, 2022. Learn more about this feature-rich release by reading our press release. Read More...