News

Press Release
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2Ring Gadgets for Cisco Finesse v8.1

2Ring Gadgets for Cisco Finesse® (GA) v.8.1 is available as of today. To see the latest release of 2Ring Gadgets in action, schedule a live demo / Q&A session via our demo form. Read More...
Press Release
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2Ring Gadgets for Cisco Finesse v8.0

New suite of apps to manage contacts and speed dials – there is no need to use 2Ring Phone Services – Contact Center Edition to provide address-books and contact management. Read More...
Press Release
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Important Announcement: The Time to Upgrade 2Ring Gadgets for Cisco Finesse is Now

This is vital information concerning the need to for some of our customers to move forward with an upgrade of 2Ring Gadgets for Cisco Finesse. Read More...
Blog
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CRM Integrations Blog #3: How to Integrate Cisco with Salesforce – Supervisor’s Perspective

This blog mostly focuses on a supervisor's experience when a Cisco Contact Center is specifically integrated with Salesforce utilizing Mixed Mode. Read More...
Press Release

Microsoft Teams Notifications Update - 2Ring Dashboards & Wallboards

If you are utilizing the Notifications function to send alerts to Microsoft Teams Channels in the Dashboards & Wallboards solution, you might have recently noticed a new section on the notification, about O365 connectors being retired. Read the press release to see the next steps you should take. Read More...
Press Release

End-of-Sale, End-of-Life, and End-of-Maintenance Announcement for 2Ring Compact Agent (CA)

This Announcement is intended to assist Customers and authorized resellers with transitioning the Customer from the Affected Software Program Release to alternative 2Ring platforms and technology and to help the Customer understand how 2Ring can assist with such transition and any associated migration of your existing configuration and data. Read More...
Press Release

End-of-Life Announcement for 2Ring Gadgets for Cisco Finesse v 5.2.x, 5.3.x, and 6.x Releases

This Announcement is intended to assist Customers and authorized resellers with transitioning the Customer from the Affected Software Program Release to alternative 2Ring platforms and technology and to help the Customer understand how 2Ring can assist with such transition and any associated migration of your existing configuration and data. Read More...
Press Release

2Ring Gadgets for Cisco Finesse v7.0

In this newest release, all native parts of the solution run on Linux. Windows nodes are no longer needed. This also means that this release comes with a brand-new deployment app, enhanced High Availability (HA) handling, and more efficient performance management. Read More...