Phone Services .. PS

Juice Up Your UC

An application package for Cisco IP Telephony offering corporate and personal directories, advanced caller identification, alerting, paging, texting, black listing, phone locking, basic call reporting (including hunt-groups), silent monitoring, and much more.

PS .. Overview

2Ring Phone Services (PS) is a package of advanced services enhancing the potential of Cisco IP telephony.

The services are accessible through Cisco IP phones, Cisco Jabber, IP Communicator, MS Outlook, web browser, or a combination of all.

The solution is pre-approved to co-reside on Business Edition 6000 (BE6K) and 7000 (BE7K), and available for Cisco Unified Communications Manager (CUCM) 5 - 12.x.

Use the potential of Cisco desk and soft phones in full  

2Ring Phone Services significantly enhances the user experience with Cisco IP telephony - CUCM by re-introducing some of the features that users were used to with legacy systems. Learn more about the features that are part of 2Ring Phone Services (PS) here.

Empower your staff with a powerful contact search  

Get all the available contacts to the place where you expect them to be – the phone and make it easy to search all the corporate contacts through a web portal.

Save time thanks to advanced caller identification  

Know who is calling you, and get notified about missed calls via email. 

Leverage the existing Cisco IPT infrastructure for PA broadcasts  

Leverage the existing Cisco IP telephony infrastructure for PA broadcasting, where Cisco IP Phones can serve as a source (microphone) and also as speakers for PA broadcasts. This alone can save you extensive cabling/wiring jobs in the office

Add Basic Contact Center Features to CUCM  

If you are not yet ready to make the transition to a full contact center, you can start by using 2Ring Phone Services for adding some of the call center features to your CUCM. Learn more in our blog post here. On top of that, 2Ring Dashboards & Wallboards can be used to provide real-time data about CUCM extensions and Hunt Groups.

 
2Ring Phone Services v7.5 - Release Notes
Press release   Aug 26, 2015 :   2Ring Phone Services v7.5 - adding service shortcuts, desktop client, and clid for Cisco Jabber. More
2Ring Phone Services v7.4.1 - Release Notes
Press release   May 05, 2015 :   2Ring Phone Services v7.4.1 - improving directory search interface for 2Ring Team Gadget. More
2Ring Phone Services v7.4.0 - Release Notes
Press release   Mar 16, 2015 :   2Ring Phone Services v7.4 - adding new MS Office add-ins, importing contacts from CUPS (Cisco Jabber), click2dial in reports. More
2Ring Phone Services v7.3 - Release Notes
Press release   Feb 19, 2015 :   2Ring Phone Services v7.3 - adding Hunt Groups reports, sidecar management, missed call alerts, .. More