Tag: 2Ring Gadgets
2Ring Gadgets for Cisco Finesse v8.1
2Ring Gadgets for Cisco Finesse® (GA) v.8.1 is available as of today. To see the latest release of 2Ring Gadgets in action, schedule a live demo / Q&A session via our demo form. Read More...
2RING GADGETS GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE PCCE UCCE UCCX
2Ring Gadgets for Cisco Finesse v6.3
In this latest release, we have introduced multiple notes per dialog in customer journey (one per participation) – this allows each agent to leave a note about their conversation with the customer. These notes are timestamped with date and time that the participation for the agent ended with the customer allowing for historical tracking of the notes. Read More...
2RING GADGETS 2RING GADGETS FOR CISCO FINESSE CISCO FINESSE GADGETS NEW RELEASE RELEASE NOTES
Turn Cisco Finesse into an Attendant Console
Cisco Finesse is extensive in nature, yet for some contact centers it offers either too much or too little depending on their business requirements. With the addition of 2Ring Gadgets for Cisco Finesse, customers are able to transform Cisco Finesse into a tool that helps enterprises achieve their business objectives by serving as an alternative to traditional attendant consoles. Read More...
2RING GADGETS ATTENDANT CONSOLE BLOG CISCO FINESSE GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
2Ring Gadgets for Cisco Finesse v5.0
2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...
2RING GADGETS GADGETS FOR CISCO FINESSE
2Ring Gadgets for Cisco Finesse v4.3.1 – 4.3.6
2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...
2RING GADGETS CISCO FINESSE GADGETS FOR CISCO FINESSE
End-of-Maintenance Announcement for 2Ring Gadgets for Cisco Finesse v1.x-3.x
This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...
2RING GADGETS END OF MAINTENANCE EOL EOM GADGETS GADGETS FOR CISCO FINESSE
2Ring Gadgets for Cisco Finesse v3.7
2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...
2RING GADGETS CISCO GADGETS GADGETS FOR CISCO FINESSE PCCE RELEASE NOTES UCCE
2Ring Gadgets for Cisco Finesse v3.6
2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...
2RING GADGETS CISCO GADGETS GADGETS FOR CISCO FINESSE UCCE UCCX
2Ring Gadgets for Cisco Finesse v3.4
2Ring Gadgets for Cisco Finesse 3.4 is available and shipping as of today. Read More...
2RING GADGETS CISCO CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE RELEASE NOTES SALESFORCE UCCE UCCX
2Ring Gadgets for Cisco Finesse v3.3
2Ring Gadgets for Cisco Finesse 3.3 is available as of today. Read More...
2RING GADGETS CCTR CISCO CISCO FINESSE GADGETS RELEASE NOTES UC UCOMS