Tag: Blog
How to setup a 911 Alert using 2Ring Phone Services
2Ring Phone Services is a rich package of services enhancing Cisco Unified Communications Manager (CUCM). Read More...
2RING PHONE SERVICES BLOG CISCO CUCM PHONE SERVICES
The Added Value of 2Ring’s Contact Center Solutions
I've recently gone through some of my colleagues' blogs and they are all very product centric. Yes, it is important to spread the word about all the great features that resellers can add to out-of-the-box solutions – especially now, with Cisco’s new initiative to provide APIs for everything (Thank you Cisco! :)). It is also great to learn how we have grown in terms of new products. Read More...
BLOG CISCO CONTACT CENTER SOLUTIONS CONTACT CENTER TECHNOLOGY DASHBOARDS GADGETS UCCE UCCX WALLBOARDS
How to integrate Cisco Contact Center with the tools/applications that agents use?
There are three approaches to handling agents' user experience in a Cisco contact center. Learn how to set up integrations. Read More...
2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE GADGETS UCCE UCCX
What do 2Ring Gadgets bring to Cisco Finesse? (Part 2 – Enhanced Bundle)
In the first (and a little bit longer) part of this blog (if you missed it, read it here) I described the standard bundle of 2Ring GADGETS for Cisco Finesse. Part 2 will focus on two solutions that are added in the ENHANCED bundle: 2Ring DASHBOARDS & WALLBOARDS and 2Ring SCRIPTS & FORMS. Read More...
2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE GADGETS UCCE UCCX