Tag: Dashboards
Dashboards & Wallboards: ServiceNow Connector Updates
The ServiceNow Connector for 2Ring Dashboards & Wallboards has been updated with a host of new features. Read the press release to get a detailed breakdown. Read More...
DASHBOARDS DASHBOARDS & WALLBOARDS PCCE SELF-HOSTED SERVICENOW UCCE UCCX WALLBOARDS
End-of-Life Announcement for 2Ring Dashboards & Wallboards 8.4.x – 8.8.x Releases
This Announcement is intended to assist Customers and authorized resellers with transitioning the Customer from the Affected Software Program Release to alternative 2Ring platforms and technology and to help the Customer understand how 2Ring can assist with such transition and any associated migration of your existing configuration and data. Read More...
2RING DASHBOARDS & WALLBOARDS ANNOUNCEMENT DASHBOARDS END OF LIFE WALLBOARDS
2Ring Dashboards & Wallboards v9.1 – Enabling Upgrades
2Ring Dashboards & Wallboards (DW) v9.1 is available as of today. Upgrades to DW9.1 are now available. Existing customers on an older release (9.0.0 and older) can now upgrade to DW9.1 while preserving their current configuration. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS NEW RELEASE RELEASE NOTES
Cisco Finesse Connector for 2Ring Dashboards & Wallboards
This brand-new connector introduces an agent state grid that significantly enhances the refresh rate for agent data that is crucial and that changes often. E.g. Agent state change is reflected almost immediately after the change occurs (similar to agent state reflected in 2Ring Team Gadget). Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE DASHBOARDS DASHBOARDS & WALLBOARDS FINESSE CONNECTOR NEW RELEASE PCCE UCCE UCCX WALLBOARDS
2Ring Dashboards & Wallboards 8.7 and a New Connector for Five9
2Ring announces a brand new Five9® connector, and also a minor release of 2Ring Dashboards & Wallboards – 8.7.0. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS DW FIVE9 FIVE9 CONNECTOR NEW RELEASE RELEASE NOTES WALLBOARDS
2Ring Dashboards & Wallboards: How Real-Time Reporting Can Improve the Customer Experience just as much as the Agent/Employee Experience
The very nature of customer experience, the way the consumer interacts with different types of businesses, institutions, and enterprises has changed drastically in the past three years. Common face-to-face interactions have been replaced by virtual contact, video calls, web chats, and conversational AI Read More...
BLOG CUSTOMER EXPERIENCE CX DASHBOARDS REALTIME ALERTING REALTIME REPORTING WALLBOARDS
2Ring Dashboards & Wallboards v8.6
2Ring Dashboards & Wallboards v8.6 is available as of June 13th, 2022. Learn more about this feature-rich release by reading our press release. Read More...
DASHBOARDS DW NEW RELEASE RELEASE NOTES WALLBOARDS
Amazon Connect Connector for 2Ring Dashboards & Wallboards
2Ring is excited to announce the Amazon Connect Connector for 2Ring Dashboards & Wallboards. Read More...
2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT DASHBOARDS NEW RELEASE WALLBOARDS
ServiceNow Connector for 2Ring Dashboards & Wallboards (updated with 7.3.2 details)
2Ring announces ServiceNow® Connector for 2Ring Dashboards & Wallboards. Many small or large businesses from around the world using Cisco Contact Center Express (UCCX) / Enterprise (UCCE or Packaged UCCE) have had the opportunity to benefit from 2Ring Dashboards & Wallboards for quite some time now. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS NEW RELEASE SERVICENOW WALLBOARDS
2Ring Dashboards & Wallboards: Connector for Genesys Engage
2Ring is proud to announce the Genesys Engage™ platform connector for 2Ring Dashboards & Wallboards. Read More...
DASHBOARDS GENESYS NEW RELEASE WALLBOARDS