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Tag: Gadgets

Press Release by 2Ring - Apr 20, 2022

2Ring Gadgets for Cisco Finesse v5.3 – Soft Phones

2Ring Gadgets for Cisco Finesse® (GA) v5.3 is available as of today and this release significantly enhances 2Ring integrations of Cisco Finesse with Microsoft Dynamics, Salesforce®, and ServiceNow®. Read More...


FINESSE GADGETS INTEGRATION NEW RELEASE RELEASE NOTES
Press Release by 2Ring - Apr 18, 2022

2Ring Gadgets for Cisco Finesse v5.2

2Ring Gadgets for Cisco Finesse® is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco® Contact Center platforms (Express, Enterprise, Packaged UCCE, Hosted, and Cisco Webex® Contact Center Enterprise). Read More...


CISCO FINESSE GADGETS NEW RELEASE RELEASE NOTES
Press Release by 2Ring - Apr 01, 2022

2Ring Gadgets for Cisco Finesse v4.0.x-4.4.4 EoM Announcement

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


ANNOUNCEMENT CISCO FINESSE EOL EOM GADGETS GADGETS FOR CISCO FINESSE
Blog by 2Ring - Sep 15, 2020

How to Affordably Integrate your Applications with a Cisco Contact Center

This blog post is a practical and easy-to-read introduction to integrating CRM, Service Desk, or any other line of business applications with Cisco® Contact Centers and thereby also an introduction to enabling automation for agents and supervisors. Read More...


BLOG CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE UCCE UCCX
Blog by 2Ring - Apr 29, 2020

2Ring/Nettle is paving the way to the Conversational AI revolution

Today, Conversational AI is fueling this user-centric shift by enhancing every stage of the journey from customer care, awareness, and purchase. According to Juniper Research, meaningful, human like conversations between a customer and an intelligent chatbot in the USA are expected to contribute to $11B of cost savings and 2.5B hours saved by enterprises by 2023. Read More...


AI BLOG GADGETS GADGETS FOR CISCO FINESSE
Press Release by 2Ring - Mar 03, 2020

2Ring Gadgets for Cisco Finesse v4.4.1

2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...


2RING GADGETS FOR CISCO FINESSE CISCO FINESSE GADGETS
Press Release by 2Ring - Jan 29, 2020

IMPORTANT: Potential loss of functionality of 2Ring Gadgets after upgrading Google Chrome to version 80

This is a very important message for all 2Ring customers whose agents or supervisors use Cisco Finesse with 2Ring Gadgets for Cisco Finesse in Google Chrome. Read More...


2RING GADGETS FOR CISCO FINESSE ANNOUNCEMENT GADGETS IMPORTANT
Press Release by 2Ring - Jul 29, 2019

End-of-Maintenance Announcement for 2Ring Gadgets for Cisco Finesse v1.x-3.x

This information is provided as a courtesy to assist customers managing and planning the end-of-sale and end-of-life transition. 2Ring products reach the end-of-life for many reasons including market demands, technology innovation, and development requirements. Read More...


2RING GADGETS END OF MAINTENANCE EOL EOM GADGETS GADGETS FOR CISCO FINESSE
Blog by 2Ring - Jul 19, 2019

Integrate your CRM with a Cisco Contact Center

Improve Customer Experience, create a better working environment for your advisors & achieve that all important ROI by integrating your Cisco Contact Center and your CRM with 2Ring. Read More...


BLOG CISCO GADGETS INTEGRATION
Blog by 2Ring - Feb 14, 2019

Out-of-the-Box vs. Bespoke Software: Which One is Right for Your Business?

Every contact center that is looking to implement new contact center solutions are faced with an important decision: implement a bespoke solution or go for an out of the box solution. Read More...


2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE CONTACT CENTER TECHNOLOGY DASHBOARDS GADGETS WALLBOARDS