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Tag: Gadgets

Press Release by 2Ring - Jun 10, 2014
Press Release by 2Ring - Apr 23, 2014

2Ring Completes Cisco Interoperability Verification Testing with Cisco Developer Network

2Ring today announced that its 2Ring GADGETS for Cisco Finesse v1.2 – Standard Bundle has successfully completed interoperability verification testing with Cisco Finesse for Cisco Unified Contact Center Express and Enterprise v10.0.1. Read More...


2RING GADGETS FOR CISCO FINESSE CISCO GADGETS INTEROPERABILITY VERIFICATION
Blog by 2Ring - Apr 14, 2014

The Added Value of 2Ring’s Contact Center Solutions

I've recently gone through some of my colleagues' blogs and they are all very product centric. Yes, it is important to spread the word about all the great features that resellers can add to out-of-the-box solutions – especially now, with Cisco’s new initiative to provide APIs for everything (Thank you Cisco! :)). It is also great to learn how we have grown in terms of new products. Read More...


BLOG CISCO CONTACT CENTER SOLUTIONS CONTACT CENTER TECHNOLOGY DASHBOARDS GADGETS UCCE UCCX WALLBOARDS
Blog by 2Ring - Mar 24, 2014

Welcome, 2Ring Precision Skilling, a New Member of the 2Ring Gadgets for Cisco Finesse Family

It is offered in a bundle with other Gadgets for Cisco Finesse, but it is a web-based solution built using JavaScript and HTML. As such, it doesn't require Cisco Finesse for its existence and it can run in a separate browser tab. Read More...


2RING GADGETS CISCO GADGETS GADGETS FOR CISCO FINESSE RESKILLING SKILLING UCCE
Blog by 2Ring - Aug 23, 2013

How to integrate Cisco Contact Center with the tools/applications that agents use?

There are three approaches to handling agents' user experience in a Cisco contact center. Learn how to set up integrations. Read More...


2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE GADGETS UCCE UCCX
Blog by 2Ring - Jul 02, 2013

What do 2Ring Gadgets bring to Cisco Finesse? (Part 2 – Enhanced Bundle)

In the first (and a little bit longer) part of this blog (if you missed it, read it here) I described the standard bundle of 2Ring GADGETS for Cisco Finesse. Part 2 will focus on two solutions that are added in the ENHANCED bundle: 2Ring DASHBOARDS & WALLBOARDS and 2Ring SCRIPTS & FORMS. Read More...


2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE GADGETS UCCE UCCX
Blog by 2Ring - Jun 23, 2013

What do 2Ring Gadgets bring to Cisco Finesse?

2Ring Gadgets for Cisco Finesse is one of the major 3rd party offerings out there and is viewed by many @CiscoCCpartners as a must-have piece for their Contact Center projects. The set of features it provides in combination with the pricing model make it simply a "no brainer" offering. Read More...


2RING GADGETS CISCO CISCO FINESSE GADGETS UCCE UCCX