Tag: Integration
2Ring integrates kuando Busylights with Cisco Contact Centers
2Ring is proud to announce the general availability of kuando Busylight integration with Cisco® Contact Centers via 2Ring Gadgets for Cisco Finesse®. Read More...
2RINGCX GADGETS FOR CISCO FINESSE INTEGRATION KUANDO
2Ring Gadgets for Cisco Finesse v5.3 – Soft Phones
2Ring Gadgets for Cisco Finesse® (GA) v5.3 is available as of today and this release significantly enhances 2Ring integrations of Cisco Finesse with Microsoft Dynamics, Salesforce®, and ServiceNow®. Read More...
FINESSE GADGETS INTEGRATION NEW RELEASE RELEASE NOTES
CRM Integrations Blog #2: How to Integrate Cisco with Salesforce – Agent’s Perspective
This blog is part of our larger blog series focused on integrating Cisco® contact centers with CRM and Service Desk applications. Read More...
BLOG CISCO INTEGRATION SALESFORCE SERVICENOW
2Ring Phone Services v7.6.6 – Salesforce Integration for CUCM
2Ring Phone Services (IPPS) v7.6.6 is available as of today. This release introduces the long awaited integration of Cisco® Call Manager (CUCM) with Salesforce®, so a call-center like integration for companies and departments that are not yet ready to move to a full contact center experience delivered by Cisco Contact Center Express or Enterprise. Read More...
CALLMANAGER CISCO CUCM INTEGRATION IPPS PHONE SERVICES SALESFORCE
2Ring and Calabrio Work Together to Enhance Cisco Finesse
Calabrio® and 2Ring have joined forces to significantly boost agent and supervisor experiences in Cisco® contact centers by integrating selected features from Calabrio Quality Management (Call Recording) and Calabrio Workforce Management (WFM) into Cisco Finesse via the use of 2Ring Gadgets for Cisco Finesse®. Read More...
CALABRIO FINESSE GADGETS FOR CISCO FINESSE INTEGRATION
Integrate your CRM with a Cisco Contact Center
Improve Customer Experience, create a better working environment for your advisors & achieve that all important ROI by integrating your Cisco Contact Center and your CRM with 2Ring. Read More...
BLOG CISCO GADGETS INTEGRATION