Tag: PCCE
2Ring Dashboards & Wallboards v9.2
2Ring Dashboards & Wallboards (DW) v9.2 is available as of Nov 29, 2024. We strongly encourage all customers to take advantage of the 9.2 release and upgrade. Read More...
DASHBOARDS & WALLBOARDS NEW RELEASE PCCE PRESS RELEASE UCCE UCCX
Dashboards & Wallboards: ServiceNow Connector Updates
The ServiceNow Connector for 2Ring Dashboards & Wallboards has been updated with a host of new features. Read the press release to get a detailed breakdown. Read More...
DASHBOARDS DASHBOARDS & WALLBOARDS PCCE SELF-HOSTED SERVICENOW UCCE UCCX WALLBOARDS
Microsoft Teams Notifications Update – 2Ring Dashboards & Wallboards
If you are utilizing the Notifications function to send alerts to Microsoft Teams Channels in the Dashboards & Wallboards solution, you might have recently noticed a new section on the notification, about O365 connectors being retired. Read the press release to see the next steps you should take. Read More...
DASHBOARDS & WALLBOARDS PCCE PRESS RELEASE UCCE UCCX
2Ring Gadgets for Cisco Finesse v8.1
2Ring Gadgets for Cisco Finesse® (GA) v.8.1 is available as of today. To see the latest release of 2Ring Gadgets in action, schedule a live demo / Q&A session via our demo form. Read More...
2RING GADGETS GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE PCCE UCCE UCCX
Important Announcement: The Time to Upgrade 2Ring Gadgets for Cisco Finesse is Now
This is vital information concerning the need to for some of our customers to move forward with an upgrade of 2Ring Gadgets for Cisco Finesse. Read More...
2RING GADGETS FOR CISCO FINESSE ANNOUNCEMENT CISCO CISCO FINESSE PCCE UCCE UCCX
2Ring Gadgets for Cisco Finesse v7.0
In this newest release, all native parts of the solution run on Linux. Windows nodes are no longer needed. This also means that this release comes with a brand-new deployment app, enhanced High Availability (HA) handling, and more efficient performance management. Read More...
2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE GADGETS NEW RELEASE PCCE UCCE UCCX
2Ring Dashboards & Wallboards v9.0
2Ring Dashboards & Wallboards (DW) v9.0 is available as of today. This is a major version release that brings features that 2Ring customers have been craving for a long time. Read More...
2RING DASHBOARDS & WALLBOARDS AMAZON CONNECT CISCO FIVE9 GENESYS CLOUD NEW RELEASE PCCE PRESS RELEASE RELEASE NOTES UCCE UCCX WXCC WXCC ENTERPRISE
Cisco Finesse Connector for 2Ring Dashboards & Wallboards
This brand-new connector introduces an agent state grid that significantly enhances the refresh rate for agent data that is crucial and that changes often. E.g. Agent state change is reflected almost immediately after the change occurs (similar to agent state reflected in 2Ring Team Gadget). Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE DASHBOARDS DASHBOARDS & WALLBOARDS FINESSE CONNECTOR NEW RELEASE PCCE UCCE UCCX WALLBOARDS
CRM Integrations Blog #3: How to Integrate Cisco with Salesforce – Supervisor’s Perspective
This blog mostly focuses on a supervisor's experience when a Cisco Contact Center is specifically integrated with Salesforce utilizing Mixed Mode. Read More...
BLOG CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE PCCE SALESFORCE SUPERVISOR UCCE UCCX
2Ring Gadgets for Cisco Finesse v6.2 – Usability Enhancements
2Ring Gadgets for Cisco Finesse® (GA) v6.2 is available as of today. This 6.2 release introduces many agent, supervisor, and even administrator experience enhancements. Read More...
CISCO CISCO FINESSE GA GADGETS GADGETS FOR CISCO FINESSE NEW RELEASE PCCE SUPERVISOR UCCE UCCX