Tag: PCCE
New Blog Series from 2Ring: CRM Integrations in Cisco Contact Centers
Welcome to a brand-new blog series from 2Ring that will provide you with consistent insights into integrating CRM system(s) within Cisco® Contact Centers. Read More...
CISCO FINESSE GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
2Ring Dashboards & Wallboards v8.0
2Ring Dashboards & Wallboards v8.0 is available as of today. Take a look at the latest features offered by 2Ring's real-time reporting solution! Read More...
CISCO DASHBOARDS PCCE RELEASE NOTES UCCE UCCX WALLBOARDS
Turn Cisco Finesse into an Attendant Console
Cisco Finesse is extensive in nature, yet for some contact centers it offers either too much or too little depending on their business requirements. With the addition of 2Ring Gadgets for Cisco Finesse, customers are able to transform Cisco Finesse into a tool that helps enterprises achieve their business objectives by serving as an alternative to traditional attendant consoles. Read More...
2RING GADGETS ATTENDANT CONSOLE BLOG CISCO FINESSE GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
2Ring Dashboards & Wallboards v7.3
2Ring Dashboards & Wallboards v7.3 is available as of today. This is a smaller release mostly focused on Azure AD authentication capability. Read More...
CISCO DASHBOARDS PCCE UCCE UCCX WALLBOARDS
2Ring Dashboards & Wallboards v7.1
2Ring Dashboards & Wallboards v7.1 is here, the first 7.x release enabling all of our existing customers (with valid support coverage) to seamlessly upgrade to this latest release - you can now also open a ticket requesting upgrade here. Read More...
2RINGCX CISCO DASHBOARDS PCCE UCCE UCCX WALLBOARDS
2Ring Gadgets for Cisco Finesse v4.1 (updated to include v4.2 release notes)
2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...
CISCO GADGETS GADGETS FOR CISCO FINESSE PCCE RELEASE NOTES UCCE UCCX
2Ring Dashboards & Wallboards v7.0
This is the biggest release of 2Ring Dashboards & Wallboards in 2Ring's history and the first release that enables end-users to manage layouts directly in the web client. Users do not need to go to a separate configuration tool anymore! Read More...
DASHBOARDS DASHBOARDS & WALLBOARDS PCCE RELEASE NOTES UCCE UCCX WALLBOARDS
Connectors v6.2.x for 2Ring Dashboards & Wallboards
Four of our existing connectors for 2Ring Dashboards & Wallboards (Cisco UCCX, Cisco UCCE, Cisco Unity, and ServiceNow) have a new version available. Read More...
2RINGCX DASHBOARDS DASHBOARDS & WALLBOARDS PCCE UCCE UCCX WALLBOARDS
The Award for the Most Innovative Agent Tool goes to 2Ring Gadgets for Cisco Finesse
2Ring is proud to announce that its solution 2Ring Gadgets for Cisco Finesse received an award from Cisco Systems for the Most Innovative Agent Tool of 2018. Read More...
CISCO CISCO AWARD GADGETS GADGETS FOR CISCO FINESSE PCCE UCCE UCCX
2Ring Gadgets for Cisco Finesse v4.0
2Ring Gadgets for Cisco Finesse is a set of simple, open, and smart tools for improving productivity and user experience across all Cisco Contact Center platforms (Express, Enterprise, and Packaged UCCE). Read More...
GADGETS GADGETS FOR CISCO FINESSE PCCE RELEASE NOTES UCCE UCCX