Tag: Realtime Reporting
6 Important Chat Statistics to Measure in your Contact Center #CCTR
So what metrics are important for real-time chat management? First of all, real-time metrics should be primarily important for contact center manager who is able to see and compare voice and chat queues. Read More...
2RING DASHBOARDS & WALLBOARDS CCTR DASHBOARDS REALTIME REPORTING WALLBOARDS
2Ring Dashboards & Wallboards v6.2
2Ring Dashboards & Wallboards (DW) v6.2 has been released. Read More...
2RING DASHBOARDS & WALLBOARDS DASHBOARDS DW LAYOUTS REALTIME REPORTING RELEASE NOTES WALLBOARDS
2Ring Dashboards & Wallboards v6.0
2Ring Dashboards & Wallboards (DW) v6.0 has been released. Read a couple of short notes before you dive deep into what's new. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE LAYOUTS REALTIME REPORTING RELEASE NOTES UCCE UCCX
CUCM Connector v5.3.1 for 2Ring Dashboards & Wallboards
The 5.3.1 release of our CUCM (Cisco CallManager / Communications Manager) connector for 2Ring Dashboards & Wallboards is available as of today. Read More...
2RING DASHBOARDS & WALLBOARDS CALLMANAGER CISCO CUCM LAYOUTS REALTIME REPORTING RELEASE NOTES
UCCE Connector v5.3.2 for 2Ring Dashboards & Wallboards
The 5.3.2 release of our (Packaged) UCCE connector for 2Ring Dashboards & Wallboards is available as of today. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CX LAYOUTS REALTIME ALERTING REALTIME REPORTING RELEASE NOTES UCCE
2Ring Dashboards & Wallboards v5.3
2Ring Dashboards & Wallboards (DW) v5.3 has been released, and our public demo environment running on MS Azure has been upgraded too. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE LAYOUTS REALTIME REPORTING RELEASE NOTES UCCE UCCX
2Ring Dashboards & Wallboards v5.1 has been released
2Ring Dashboards & Wallboards v5.1 has been released, and our public demo environment running on MS Azure has been upgraded. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO LAYOUTS REALTIME REPORTING RELEASE NOTES UCCE UCCX
2Ring Dashboards & Wallboards v5.0
2Ring is pleased to announce that 2Ring Dashboards & Wallboards v5.0. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CX LAYOUTS REALTIME REPORTING RELEASE NOTES UC UCCE UCCX UCOMS
2Ring Dashboards & Wallboards v4.6
2Ring Dashboards & Wallboards v4.6 is here! Besides significant improvement in performance / use of allocated resources, adding many new KPIs (Key Performance Indicators) and grids, version 4.6 also delivers even tighter integration with Cisco Finesse. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CCTR CISCO FINESSE LAYOUTS REALTIME REPORTING RELEASE NOTES UC UCCE UCCX UCOMS
UCCE Connector v4.5.2 for 2Ring Dashboards & Wallboards
2Ring Dashboards & Wallboards v4.5.2 includes a new version of the connector for Cisco Unified Contact Center Enterprise (UCCE) edition. Read More...
2RING DASHBOARDS & WALLBOARDS LAYOUTS REALTIME REPORTING RELEASE NOTES UCCE