Tag: Salesforce
CRM Integrations Blog #3: How to Integrate Cisco with Salesforce – Supervisor’s Perspective
This blog mostly focuses on a supervisor's experience when a Cisco Contact Center is specifically integrated with Salesforce utilizing Mixed Mode. Read More...
BLOG CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE PCCE SALESFORCE SUPERVISOR UCCE UCCX
CRM Integrations Blog #2: How to Integrate Cisco with Salesforce – Agent’s Perspective
This blog is part of our larger blog series focused on integrating Cisco® contact centers with CRM and Service Desk applications. Read More...
BLOG CISCO INTEGRATION SALESFORCE SERVICENOW
2Ring Phone Services v7.6.6 – Salesforce Integration for CUCM
2Ring Phone Services (IPPS) v7.6.6 is available as of today. This release introduces the long awaited integration of Cisco® Call Manager (CUCM) with Salesforce®, so a call-center like integration for companies and departments that are not yet ready to move to a full contact center experience delivered by Cisco Contact Center Express or Enterprise. Read More...
CALLMANAGER CISCO CUCM INTEGRATION IPPS PHONE SERVICES SALESFORCE
2Ring Gadgets for Cisco Finesse v3.4
2Ring Gadgets for Cisco Finesse 3.4 is available and shipping as of today. Read More...
2RING GADGETS CISCO CISCO FINESSE GADGETS GADGETS FOR CISCO FINESSE RELEASE NOTES SALESFORCE UCCE UCCX
2Ring Gadgets for Cisco Finesse v3.2
2Ring GADGETS for Cisco Finesse 3.2 is available and shipping as of today. Read More...
2RING GADGETS CISCO GA GADGETS GADGETS FOR CISCO FINESSE RELEASE NOTES SALESFORCE UCCE UCCX
2Ring Gadgets for Cisco Finesse v2.6
2Ring Gadgets for Cisco Finesse version 2.6 is available as of today. Read More...
2RING GADGETS FOR CISCO FINESSE GADGETS RELEASE NOTES SALESFORCE