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Tag: UCCE

Press Release by 2Ring - Mar 22, 2017

2Ring DW – Changes Due to Joining the Cisco SolutionsPLus Program

2Ring has been selected for the Cisco SolutionsPlus program, and 2Ring Dashboards & Wallboards is one of the solutions now available on Cisco’s GPL price list as of March 20, 2017. Read More...


2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CISCO SOLUTIONSPLUS UCCE UCCX
Press Release by 2Ring - Jan 16, 2017
Press Release by 2Ring - Dec 22, 2016

2Ring Dashboards & Wallboards v6.0

2Ring Dashboards & Wallboards (DW) v6.0 has been released. Read a couple of short notes before you dive deep into what's new. Read More...


2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE LAYOUTS REALTIME REPORTING RELEASE NOTES UCCE UCCX
Press Release by 2Ring - Jul 13, 2016
Press Release by 2Ring - Apr 11, 2016
Press Release by 2Ring - Mar 31, 2016

2Ring Dashboards & Wallboards v5.3

2Ring Dashboards & Wallboards (DW) v5.3 has been released, and our public demo environment running on MS Azure has been upgraded too. Read More...


2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE LAYOUTS REALTIME REPORTING RELEASE NOTES UCCE UCCX
Blog by 2Ring - Nov 16, 2015

Supervisor to Agent Broadcast Messaging in Cisco Finesse

Having well informed agents is always a good thing. A well informed agent is quicker to respond, less stressed, provides more accurate answers and the customer experience is better too. And that is what we all are ultimately looking for, right?  Read More...


2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE CX GADGETS SUPERVISOR UCCE UCCX
Press Release by 2Ring - Oct 30, 2015

2Ring Dashboards & Wallboards v5.1 has been released

2Ring Dashboards & Wallboards v5.1 has been released, and our public demo environment running on MS Azure has been upgraded. Read More...


2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO LAYOUTS REALTIME REPORTING RELEASE NOTES UCCE UCCX
Press Release by 2Ring - Oct 30, 2015

2Ring Compact Agent v2.2 – Release Notes

2Ring Compact Agent is an alternative agent desktop to Cisco Finesse for all deployments of Cisco Contact Centers (Express, Enterprise, Packaged UCCE). Read More...


2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE COMPACT AGENT RELEASE NOTES UCCE UCCX
Press Release by 2Ring - Sep 03, 2015