Tag: UCCX
2Ring Dashboards & Wallboards v6.1
Ring Dashboards & Wallboards (DW) v6.1 has been released. Read a couple of short notes before you dive deep into what's new. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO CX GADGETS RELEASE NOTES UC UCCX UCOMS
2Ring Gadgets for Cisco Finesse v3.1 is here!
2Ring Gadgets for Cisco Finesse version 3.1 is available as of today. Read More...
2RING GADGETS FOR CISCO FINESSE CX PCCE RELEASE NOTES SUPERVISOR UCCE UCCX
2Ring Dashboards & Wallboards v6.0
2Ring Dashboards & Wallboards (DW) v6.0 has been released. Read a couple of short notes before you dive deep into what's new. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE LAYOUTS REALTIME REPORTING RELEASE NOTES UCCE UCCX
UCCX Connector v5.3.1 for 2Ring Dashboards & Wallboards
The 5.3.1 release of our UCCX connector for 2Ring Dashboards & Wallboards is available as of today. This updated connector increases the number of KPIs / metrics and it also introduces some new experimental features. Read More...
2RING DASHBOARDS & WALLBOARDS CX DASHBOARDS LAYOUTS RELEASE NOTES UCCX WALLBOARDS
2Ring Gadgets for Cisco Finesse v2.5
2Ring Gadgets for Cisco Finesse version 2.5 is available as of today. Read More...
2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE RELEASE NOTES UCCE UCCX
2Ring Dashboards & Wallboards v5.3
2Ring Dashboards & Wallboards (DW) v5.3 has been released, and our public demo environment running on MS Azure has been upgraded too. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE LAYOUTS REALTIME REPORTING RELEASE NOTES UCCE UCCX
Supervisor to Agent Broadcast Messaging in Cisco Finesse
Having well informed agents is always a good thing. A well informed agent is quicker to respond, less stressed, provides more accurate answers and the customer experience is better too. And that is what we all are ultimately looking for, right? Read More...
2RING GADGETS FOR CISCO FINESSE BLOG CISCO FINESSE CX GADGETS SUPERVISOR UCCE UCCX
2Ring Dashboards & Wallboards v5.1 has been released
2Ring Dashboards & Wallboards v5.1 has been released, and our public demo environment running on MS Azure has been upgraded. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CISCO LAYOUTS REALTIME REPORTING RELEASE NOTES UCCE UCCX
2Ring Compact Agent v2.2 – Release Notes
2Ring Compact Agent is an alternative agent desktop to Cisco Finesse for all deployments of Cisco Contact Centers (Express, Enterprise, Packaged UCCE). Read More...
2RING GADGETS FOR CISCO FINESSE CISCO CISCO FINESSE COMPACT AGENT RELEASE NOTES UCCE UCCX
2Ring Dashboards & Wallboards v5.0
2Ring is pleased to announce that 2Ring Dashboards & Wallboards v5.0. Read More...
2RING DASHBOARDS & WALLBOARDS 2RING GADGETS FOR CISCO FINESSE CX LAYOUTS REALTIME REPORTING RELEASE NOTES UC UCCE UCCX UCOMS